The Click&Collect mobile app allows you to:

- Select the shop you are working in

- View the parcels:

  • that are in your shop, waiting for your customer to come and pick tem up
  • that are expired and not yet picked up
  • that are delivered to the customer, refused, or will not be picked up
- Scan parcels as delivered, refused or not picked up

- Search for parcels


To use the app:

  • Click&Collect should be supported in your company's contract with bpost
  • Click&Collect should be configured in your Shipping Manager application (a.o. upload of your shops)
  • You should have received a username and password from your system administrator


The app is only available for android devices

We advice to use one of the following ones (guaranteeing you full support):

  1. Samsung Galaxy S3
  2. Samsung galaxy S3 mini

  3. Samsung Galaxy S4 mini.
  4. Sony Xperia M2.
  5. Motorola Moto G.
  6. HTC One V.


For more information on the Click&Collect product, check the product page in Dutch or French.