Errors / Error codes
Description of all error codes and the suggested solutions to these error codes
Here you can find the different possible error codes and their description
Code
Refers to Type Description
...
Sat, 21 Mar, 2015 at 2:50 PM
The value of the parameter orderTotalPrice should not contain any decimal limiters (, or .) and should be sent in eurocent.
In case the parameter con...
Mon, 5 Dec, 2022 at 9:09 AM
The parameter "orderLine"
contains a character which is not accepted by our systems, or blocked by the firewall.
An example o...
Mon, 5 Dec, 2022 at 10:19 AM
The parameter "orderWeight" must be sent using grams and should not contain any decimal limiters such as "," or ".".
If ...
Mon, 5 Dec, 2022 at 10:20 AM
The error 1320 is shown when the country that has been specified as parameter is not yet correctly configured in the admin of the application. You can ...
Mon, 5 Dec, 2022 at 10:23 AM
The error 2000 issues is mostly due to one of the 4 following issues: Wrong usage of account ID and or passphrase. Be sure that you are using the info...
Thu, 9 Mar, 2023 at 8:38 AM
When printing a label, it may occur that the word SPECIMEN is shown instead of the actual barcode that needs to be shown. This means that your account was n...
Mon, 5 Dec, 2022 at 11:21 AM
In order to prevent that parcels are not correctly sent into our network, a match between zipcode and city (filled in by the consumer) are made before the i...
Mon, 5 Dec, 2022 at 11:21 AM
By default, the sender address is set to "New Shop, Street, Number, Zip, City".
To adapt this to your own address, please read this artic...
Mon, 5 Dec, 2022 at 12:13 PM
Behaviour: Your customer receives the following message while confirming the delivery details of his order. "Sorry! Er ging iets mis tijdens het ve...
Fri, 16 Dec, 2022 at 6:30 PM