Errors / Error codes
Description of all error codes and the suggested solutions to these error codes
Here you can find the different possible error codes and their description. Code Refers to Type Description 1110 orderReference Requi...
Fri, 3 Jan, 2025 at 10:16 AM
The value of the parameter orderTotalPrice should not contain any decimal limiters ("," or ".") and should be sent in eurocent. In ...
Fri, 3 Jan, 2025 at 10:16 AM
The parameter "orderLine"
contains a character which is not accepted by our systems, or blocked by the firewall. An example of a character t...
Fri, 3 Jan, 2025 at 10:17 AM
The parameter "orderWeight" must be sent using grams and should not contain any decimal limiters such as "," or ".". If you a...
Fri, 3 Jan, 2025 at 10:17 AM
The error 1320 is shown when the country that has been specified as parameter is not yet correctly configured in the admin of the application. You can ...
Fri, 3 Jan, 2025 at 10:17 AM
The error 2000 issues is mostly due to one of the 4 following issues: Wrong usage of account ID and or passphrase. Be sure that you are using the info...
Fri, 3 Jan, 2025 at 10:17 AM
In order to prevent that parcels are not correctly sent into our network, a match between zipcode and city (filled in by the consumer) are made before the i...
Fri, 3 Jan, 2025 at 10:18 AM
By default, the sender address is set to "New Shop, Street, Number, Zip, City". To adapt this to your own address, please read this article: Set...
Fri, 3 Jan, 2025 at 10:18 AM
Behaviour: Your customer receives the following message while confirming the delivery details of his order. "Sorry! Er ging iets mis tijdens het ve...
Fri, 3 Jan, 2025 at 10:18 AM
Behaviour: While confirming the delivery method of their order your client receives one of the following messages: Status of the box can not be updated ...
Fri, 3 Jan, 2025 at 10:18 AM