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Knowledge base
Integration
General
3
How do I integrate my e-commerce environment to bpost?
Kariboo! spots - how to implement?
FTPS connection
Shipping Manager - Front-end integration
General
9
Before you start
Installing the bpost Shipping Manager module
Front-end Parameters
Checksum calculation
Returned parameters
See all 9 articles
Configuration / Settings
8
Settings - Overview
Settings - Sender addresses
Settings - General Settings
Settings - Delivery methods - Options
Settings - Delivery methods - Pricing (iFrame only)
See all 8 articles
Errors / Error codes
13
All error codes
Error 1211 - Order total price
Error 1220 - Order line has invalid format
Error 1222 - Order weight
Error 1320 - Customer Country
See all 13 articles
Advanced
8
Default settings for delivery methods
Additional Service fields for bpack@home (Regular) deliveries
Additional Service fields for bpack@bpost (Pugo) deliveries
Additional Service fields for bpack 24/7 (Parcels Depot) deliveries
Additional Service fields for bpack BUSINESS deliveries
See all 8 articles
Shipping Manager - API integration
General
2
Capture the delivery method information (pick up / parcel locker)
Shipping manager API Visual possible flow
Create Order
2
How to create an order for a specific delivery method
How to add Saturday option to my orders
Get label for order
0
Print label
0
Update order status
0
Fetch order
0
Plugins
General
5
Account ID and passphrase
Officially supported plugins for e-commerce platforms
Responsibility of bpost concerning third party plugins for e-commerce platforms
Before installing a plugin, uncheck Webservice v3 in Shipping Manager
Google API keys
Prestashop
19
Before installation
Installation of the Prestashop module
How to configure Default sender address in PrestaShop
Webservice v3 setting in Shipping Manager
Synchronize plugin and bpost carriers
See all 19 articles
SEOshop
5
Before getting started
Enable/Disable Shipping Methods
Setting up international deliveries
Allow customers to choose their delivery date
bpack 24h business
Drupal Commerce
10
Before installation
What is included and what is not?
Label settings
Country Settings
Tracking & Emails
See all 10 articles
Magento
23
Magento plugin user guide
Support agreement
What's included and what's not ?
Account ID and passphrase
Required configuration / common errors
See all 23 articles
WooCommerce
10
Documentation: User guide
Before installation Woocommerce shipping manager plug-in
How to install the bpost plug-in for WooCommerce
Prerequisites configuration : default sender address and price range configuration
Country Settings for WooCommerce bpost plug-in
See all 10 articles
Other
1
There is no plug-in for my platforme, What should I do?
Magento 2
2
Functionnal documentation
What's included and what's not ?
Shipping Manager Back - End
General
11
Bpost Shipping Manager support video's
What does the homepage look like?
What do the different types of status mean?
Where can I find the bpack integration manual, examples and XSD's?
Bpost Shipping Manager - Licence Agreement
See all 11 articles
Known issues
2
Zip code mask is incorrectly applied
Out of sync message
Tooltips
General
7
Waar vind ik mijn pakjesautomaat gebruikersnummer?
Que représente mon numéro d'utilisateur et où puis-je le trouver ?
Availability of the bpost solutions / Uptime / Scheduled maintenance ( 2017)
What IP addresses does bpost use that I should whitelist?
A tariff for a given country is missing, although I'm certain I added it.
See all 7 articles
Prestashop
5
Configuring country settings
Use PrestaShop to manage labels
Retour label
Track and Trace integration
Configuring delivery options
Track & Trace
Track & Trace via deeplink
4
Track & Trace scenarios via deeplink
Track & Trace based on Barcode ID
Track & Trace based on order number
Can I integrate a tracking link in my mail or website?
Track & Trace via webservice
3
Before you start
[EMPTY] - XML Tracking info webservice
[EMPTY] - Fetch order (Shipping Manager only)
Track & Trace via file transfer
0
Track & Trace via bpost.be
1
The new and improved Track & Trace
General Integration bpack Solutions
Delivery method
4
How to activate a new delivery method ?
Industrial solutions
How to use the click & collect mobile app?
How to add parcel lockers to my webshop as a delivery method?
Options
2
How to offer Saturday delivery to my clients?
Waht is the range in which the insurance amount is requested?
Contact
General
1
How to contact the bpack integration team?