General 3

• How do I integrate my e-commerce environment to bpost?
• FTPS connection
• Data Matrix technical specifications

General 9

• Before you start
• Installing the bpost Shipping Manager module
• Front-end Parameters
• Checksum calculation
• Returned parameters

View all 9

Configuration / Settings 7

• Settings - Sender addresses
• Settings - General Settings
• Settings - Delivery methods - Options
• Settings - Delivery methods - Pricing (iFrame only)
• Settings - Delivery methods - Layout (iFrame only)

View all 7

Errors / Error codes 12

• All error codes
• Error 1211 - Order total price
• Error 1220 - Order line has invalid format
• Error 1222 - Order weight
• Error 1320 - Customer Country

View all 12

Advanced 6

• Additional Service fields for bpack@home (Regular) deliveries
• Additional Service fields for bpack@bpost (Pugo) deliveries
• Additional Service fields for bpack 24/7 (Parcels Depot) deliveries
• Additional Service fields for bpack BUSINESS deliveries
• Additional Service fields for bpack EXPRESS deliveries

View all 6

General 2

• Capture the delivery method information (pick up / parcel locker)
• Shipping manager API Visual possible flow

Create Order 3

• How to create an order for a specific delivery method
• How to add Saturday option to my orders
• International ZIP Code Masks for Seamless Shipping with bpost

Get label for order 0

Print label 0

Update order status 0

Fetch order 0

General 4

• Account ID and passphrase
• Officially supported plugins for e-commerce platforms
• Responsibility of bpost concerning third party plugins for e-commerce platforms
• Google API keys

Woocommerce New (after 01/12/2024) ! 2

• Plug-in manual for clients with KMO-account (Small & Medium)
• Plug-in manual for clients with a custom Contract (Large)

Prestashop since 2025 2

• Plug-in manual for clients with KMO-account (Small & Medium)
• Plug-in manual for clients with a custom Contract (Large)

Shopify 2

• Plug-in manual for clients with KMO-account (Small & Medium)
• Plug-in manual for clients with a custom Contract (Large)

Amazon 2

• Plug-in manual for clients with KMO-account (Small & Medium)
• Plug-in manual for clients with a custom Contract (Large)

Bol 2

• Plug-in manual for clients with KMO-account (Small & Medium)
• Plug-in manual for clients with a custom Contract (Large)

Ecwid 2

• Plug-in manual for clients with KMO-account (Small & Medium)
• Plug-in manual for clients with a custom Contract (Large)

Magento 19

• Magento plugin user guide
• Support agreement
• How to get bpost logs ?
• What's included and what's not ?
• Account ID and passphrase

View all 19

Magento 2 2

• Functionnal documentation
• What's included and what's not ?

WooCommerce OLD (before 01/12/24) NOT supported 7

• Documentation: User guide
• Prerequisites configuration : default sender address, price range & shipping zone configuration configuration
• How to install the bpost plug-in for WooCommerce
• Error : Always shows bpost shipping as free
• Confirm, Error & Cancel URL

View all 7

Prestashop (before 2025) 14

• Before installation
• What's included and what's not ?
• Configuring countries in PrestaShop -- PrestaShop Zones vs. Shipping Manager countries
• Use PrestaShop to manage labels
• Synchronize plugin and bpost carriers

View all 14

Other 1

• There is no plug-in for my platforme, What should I do?

SEOshop 0

General 6

• Bpost Shipping Manager support video's
• What does the homepage look like?
• What do the different types of status mean?
• Where can I find the bpack integration manual, examples and XSD's?
• Bpost Shipping Manager - Licence Agreement

View all 6

Known issues 0

General 4

• What IP addresses does bpost use that I should whitelist?
• A tariff for a given country is missing, although I'm certain I added it.
• A zone has not been configured, or a country is missing from a zone, although I'm certain I configured it
• Address correction via Shipping Manager

Track & Trace via deeplink 4

• Track & Trace scenarios via deeplink
• Track & Trace based on Barcode ID
• Track & Trace based on order number
• Can I integrate a tracking link in my mail or website?

Track & Trace via webservice 1

• [EMPTY] - XML Tracking info webservice

Track & Trace via file transfer 0

Track & Trace via bpost.be 1

• The new and improved Track & Trace

Delivery method 0

Options 1

• What is the range in which the warranty(insurance) amount is requested?

General 1

• How to contact the bpack integration (eSolutions) team?