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Knowledge base
Integration
General
2
How do I integrate my e-commerce environment to bpost?
FTPS connection
Shipping Manager - Front-end integration
General
9
Before you start
Installing the bpost Shipping Manager module
Front-end Parameters
Checksum calculation
Returned parameters
View all 9
Configuration / Settings
8
Settings - Overview
Settings - Sender addresses
Settings - General Settings
Settings - Delivery methods - Options
Settings - Delivery methods - Pricing (iFrame only)
View all 8
Errors / Error codes
13
All error codes
Error 1211 - Order total price
Error 1220 - Order line has invalid format
Error 1222 - Order weight
Error 1320 - Customer Country
View all 13
Advanced
6
Additional Service fields for bpack@home (Regular) deliveries
Additional Service fields for bpack@bpost (Pugo) deliveries
Additional Service fields for bpack 24/7 (Parcels Depot) deliveries
Additional Service fields for bpack BUSINESS deliveries
Additional Service fields for bpack EXPRESS deliveries
View all 6
Shipping Manager - API integration
General
2
Capture the delivery method information (pick up / parcel locker)
Shipping manager API Visual possible flow
Create Order
2
How to create an order for a specific delivery method
How to add Saturday option to my orders
Get label for order
0
Print label
0
Update order status
0
Fetch order
0
Plugins
General
5
Account ID and passphrase
Officially supported plugins for e-commerce platforms
Responsibility of bpost concerning third party plugins for e-commerce platforms
Before installing a plugin, uncheck Webservice v3 in Shipping Manager
Google API keys
Prestashop
17
Before installation
What's included and what's not ?
Configuring countries in PrestaShop -- PrestaShop Zones vs. Shipping Manager countries
Use PrestaShop to manage labels
Track & Trace Integration configuration
View all 17
SEOshop
4
Before getting started
Enable/Disable Shipping Methods
Setting up international deliveries
Allow customers to choose their delivery date
Magento
20
Magento plugin user guide
Support agreement
How to get bpost logs ?
What's included and what's not ?
Account ID and passphrase
View all 20
WooCommerce
7
Documentation: User guide
Prerequisites configuration : default sender address, price range & shipping zone configuration configuration
How to install the bpost plug-in for WooCommerce
Error : Always shows bpost shipping as free
Confirm, Error & Cancel URL
View all 7
Other
1
There is no plug-in for my platforme, What should I do?
Magento 2
2
Functionnal documentation
What's included and what's not ?
Shipping Manager Back - End
General
10
Bpost Shipping Manager support video's
What does the homepage look like?
What do the different types of status mean?
Where can I find the bpack integration manual, examples and XSD's?
Bpost Shipping Manager - Licence Agreement
View all 10
Known issues
1
Zip code mask is incorrectly applied
Tooltips
General
5
Availability of the bpost solutions / Uptime / Scheduled maintenance ( 2017)
What IP addresses does bpost use that I should whitelist?
A tariff for a given country is missing, although I'm certain I added it.
A zone has not been configured, or a country is missing from a zone, although I'm certain I configured it
Address correction via Shipping Manager
Track & Trace
Track & Trace via deeplink
4
Track & Trace scenarios via deeplink
Track & Trace based on Barcode ID
Track & Trace based on order number
Can I integrate a tracking link in my mail or website?
Track & Trace via webservice
1
[EMPTY] - XML Tracking info webservice
Track & Trace via file transfer
0
Track & Trace via bpost.be
1
The new and improved Track & Trace
General Integration bpack Solutions
Delivery method
0
Options
1
What is the range in which the warranty(insurance) amount is requested?
Contact
General
1
How to contact the bpack integration (eSolutions) team?